Privacy Policy
Last updated: June 17, 2025
This Privacy Policy describes how Evolance Wellness Inc. ("Evolance," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.
SECTION 1 - WHAT INFORMATION DO WE COLLECT?
When you interact with our website, we collect certain information to provide and improve our services. This information falls into two categories:
| Category of Information | Examples |
|---|---|
| Information You Provide | Name, billing address, shipping address, payment information (including credit card details), email address, and phone number. |
| Information Collected Automatically | Device information, IP address, web browser version, time zone, pages viewed, and information collected via cookies. |
SECTION 2 - HOW DO WE USE YOUR INFORMATION?
We use the personal information we collect for several key purposes:
- To Fulfill Your Orders: Processing your payment, arranging for shipping, and providing you with invoices and order confirmations.
- To Communicate with You: Providing customer support and keeping you updated on your order status.
- Marketing and Advertising: With your permission, sending you emails about our store, new products, and other promotions.
- Security and Fraud Prevention: Screening orders for potential risk or fraud.
- To Improve Our Services: Analyzing website usage to optimize our store, products, and marketing efforts.
SECTION 3 - CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. You may withdraw your consent at any time by contacting us.
SECTION 4 - HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We share your information only with trusted third-party service providers who perform services on our behalf.
| Category of Recipient | Purpose of Sharing |
|---|---|
| Platform Providers (e.g., Shopify) | To power our online store and store your data securely. |
| Payment Processors | To securely process payments for your orders. |
| Shipping Carriers | To fulfill and deliver your products. |
| Marketing & Analytics Partners | To help us with advertising, analytics, and site improvement. |
We may also disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 5 - YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information under applicable laws like GDPR or CCPA. You can exercise these rights by contacting us.
| Your Right | Description |
|---|---|
| Access | You can request a copy of the personal information we hold about you. |
| Correction | You can request to correct any inaccurate information we have about you. |
| Deletion | You can request that we delete your personal information, subject to legal limitations. |
| Opt-Out | You can opt-out of receiving marketing communications from us at any time. |
SECTION 6 - COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies to provide a functional and optimized experience. Cookies are small data files stored on your device that help our site remember your preferences and understand how you interact with our services. Below is a list of some of the main cookies we use.
Cookies Necessary for the Function of the Store
| Cookie | Function |
|---|---|
| _secure_session_id | Used to manage a user's session and navigation. |
| cart | Stores information about the items in your shopping cart. |
| storefront_digest | Used to manage customer login sessions securely. |
Reporting and Analytics Cookies
| Cookie | Function |
|---|---|
| _tracking_consent | Tracks visitor consent to tracking technologies. |
| _shopify_y | Used by Shopify's analytics to track visitor activity. |
| _ga | Used by Google Analytics to distinguish users and collect data on site traffic. |
SECTION 7 - DATA SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Your credit card information is encrypted using secure socket layer technology (SSL).
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence. This website is not intended for individuals under the age of 18.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
SECTION 10 - CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at:
Evolance Wellness Inc.
18117 Biscayne Blvd
STE 4500
Miami, FL 33160
Email: help@evolance.com