FAQ
Your questions, answered
I’ve tried magnesium and felt nothing. Why would this be different?
Usually the problem isn’t a magnesium shortage — it’s an absorption shortage. Chelamax® bisglycinate is a verified, chelated form of magnesium with superior absorption — the cheap oxide in ordinary supplements mostly passes through unused. The form is the difference between a mineral your body uses and one that doesn’t.
What’s your return policy?
A 90-day money-back guarantee. If it’s not for you, keep the bottle — no need to send anything back. Email support@evolance.com and we’ll process your refund; refunds take 3–5 business days.
How long until I notice?
The wind-down ritual can feel calmer from night one, many people describe an easier time letting the day go by week two, and full benefits typically take 2–4 weeks as magnesium intake stays consistent.* We won’t promise faster — that’s why the guarantee runs a full 90 days.
Is there anything hormonal in it?
No — it’s a non-hormonal formula with no melatonin and no hormones. It supports your body’s own wind-down rather than overriding it.
Can I take it with my medications or other supplements?
Check with your prescribing doctor or pharmacist first — that’s the right call with any new supplement. It’s especially important if you take antidepressants, sleep aids, or other prescription medications — and before use during pregnancy or while breastfeeding.
What are the side effects?
Chelated magnesium bisglycinate is considered well-tolerated, and many people choose it because it’s gentler on digestion than oxide forms. As with any supplement, consult your healthcare professional before starting.*
Do I have to subscribe?
No — one-time purchase is always available. Subscribing simply costs less per bottle, and you can skip, pause, or cancel anytime from your account — no phone calls, no hoops.
Where do the ingredients come from?
Chelamax® magnesium is sourced from the Dead Sea and refined in Utah, USA; Affron® saffron is grown and standardized in Spain. Everything is manufactured and encapsulated in a GMP-certified facility in Miami, USA.
How is it tested?
Every batch is tested at independent US-based labs for purity, potency, and contaminants — as raw ingredients and again as a finished product. Certificates of Analysis are available on request.
How much is shipping?
Free on every subscription order, always. One-time orders ship free from two bottles; a single bottle carries a flat shipping fee, shown at checkout before you pay.
When does my order ship?
Orders usually ship within two business days — often faster. A tracking link lands in your inbox the moment yours is on its way.
Where does it ship from?
Calm+Rest is manufactured and encapsulated in a GMP-certified facility in Miami, Florida. Orders then ship from whichever of our US warehouses is closest to you — which is why it reaches you quickly wherever you are.
Where is my order?
Every shipment gets a tracking link by email, and your orders live in your account at account.evolance.com. If tracking hasn’t moved in three business days, email support@evolance.com and we’ll chase it for you.
Can I change or cancel an order?
If it hasn’t shipped yet, yes — email support@evolance.com as soon as you can and we’ll catch it. Once it’s on its way, the 90-day guarantee covers you either way.
Something arrived damaged or wrong.
Send us a photo at support@evolance.com and we’ll ship a replacement. Nothing needs to come back.
How do I skip, pause, or cancel?
From your account at account.evolance.com — it’s self-serve, it takes one click, and it works anytime. No phone calls, no email required, no retention hoops.
When am I charged, and how often does it renew?
A subscription renews every four weeks: one bottle, 30 nights. You’re charged when the order is created, and you can move the date, skip a shipment, or change the quantity from your account before it does.
Does my discount stay the same?
Yes. Your subscription price is locked at the rate you signed up with for as long as the subscription stays active — and shipping stays free on every renewal.
What can I pay with?
Visa, Mastercard, American Express and PayPal, plus the express wallets your device offers at checkout — Shop Pay, Apple Pay and Google Pay.
Is checkout secure?
Checkout runs on Shopify’s PCI-compliant payment system over an encrypted connection. Card details go straight to the processor — we never see or store them.
Any hidden fees?
None. The price you see is the price you pay; sales tax, where it applies, is shown before you confirm. No subscription fee, no restocking fee, and no charge to cancel.
Still stuck? Email support@evolance.com and a person answers — usually the same day.
Upgrade your wellness routine with Calm+Rest
Three actives. Full doses. 90 nights to decide.
